Human Rights Experts
WorkGroup Designs Inc. has a strong experience base in the area of human rights with services extending to a range of organizations in the public and private sectors. The Company’s resources include experienced investigators, mediators and trainers who bring knowledge and expertise to assist organizations in managing an increasingly diverse workforce.
Our services encompass the investigation or mediation of workplace complaints of harassment or discrimination as well as preventative services such as policy advice, training, conflict resolution and coaching. We provide both sensitivity and objectivity in assisting organizations to assess the issues within the workplace and provide recommendations on measures to restore relationships and productivity. For most organizations internal complaints and conflicts of this nature are not a regular occurrence and therefore do not warrant the dedication of internal staff time. It often makes more economic sense to bring in experts to assist when issues arise in the workplace.
WorkGroup Designs Inc. is the choice of a large and growing number of organizations to provide this expertise, with a range of service options: »
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Professional Investigation Service
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Conflict Resolution/Mediation
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Training
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The scope of an investigation is determined based on the human rights/ workplace harassment issues arising in the complaint and the evidence required to make informed recommendations. Our neutral Investigators seek to fully understand the complainant’s allegations, the respondent’s position as well as any information obtained from witnesses. Our investigations result in a report that provides the decision-maker with an analysis of the facts to enable an informed decision regarding appropriate action. |
Conflict resolution services can assist to develop and sustain critical relationships internal and external to the organization. Effective resolution of conflict can lead to an increased awareness of personal responsibility as well as enhance communication and cooperation among staff, teams and departments. WGD employs an interest-based approach to mediation and conflict resolution. Our trained mediators have experience in conducting mediations in a human rights context. |
Training services are provided in human rights, diversity and conflict management. Participants are provided with an understanding of the core elements of harassment, discrimination and a poisoned work environment and the impact on individuals and the workplace. Participants in conflict resolution training enhance their ability to resolve interpersonal conflict within a work group through joint problem-solving that requires understanding of the needs and concerns of other parties to the conflict. WGD training encompasses theory and applied learning, including case studies. |
Dignity & Respect
Policy & Procedure Development |
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With an organizational review, the goal is to align people, process and technology to achieve the organization’s vision, mission and objectives. The review encompasses an assessment of the current mandate, strategy, action plans, structure, policies, programs, procedures, administration, staff and client or customer relations and the preparation of a detailed report and recommendations. The report and recommendations are presented to the organization and key stakeholders. Assistance is also available with implementation of the recommendations. |
WGD can assist with a review and refinement of your discrimination and harassment prevention policies. Our recommendations are based on years of experience in investigating and mediating human rights complaints under a broad range of workplace policies. Our review will result in recommendations to strengthen the internal policy and procedures to address allegations of discrimination or harassment in the workplace. |
Our experienced coaches will develop a personalized coaching plan to enhance performance. Clients are given one-to-one coaching services where positive and candid discussion serves as a catalyst to implement changes that lead to improved performance. Follow-up ensures that clients remain on track and committed to achieving their personalized goals. |
