SUPERIOR CASE MANAGEMENT CAPABILITY - SuitCase is event-driven workflow, document management and reporting all bundled together to provide an unprecedented case management tool for organizations. Its friendly user interface provides ease in an otherwise paper and administrative intensive business.
WORKFLOW/ROUTING CAPABILITIES BETWEEN
MODULES/PROCESSES
All Information inherited from one stage to the next:
PROCESSES
¤ Stages and events within
a process
¤ Automated Procedures
¤ Tickler System
¤ Time Tracking
¤ Planning & Scheduling
¤ Workflow/Routing Capability
¤ Status Tracking & Reporting
¤ Approval Cycles
|
PEOPLE
¤ Staff Profiles
¤ Party Information
¤ Party Profiles
¤ Decision Makers
¤ Stakeholders |
DOCUMENTS
¤ Generation of all case documentation (letters, forms, etc.)
¤ Storage of all incoming external documentation (Images)
¤ Document libraries for Resources, Procedures and Policies etc.
¤ Table management facility so business can manage the business
¤ Document Approval Cycles
¤ Full Electronic File Creation,
¤ Storage & Maintenance |
REPORTING
¤ Standard & Comprehensive management reports
¤ Reports for Staff to assist in managing individual caseloads
¤ Ad Hoc Reporting
¤ Time Reporting
¤ Approval Cycles
¤ Case Status Reporting |
Suitcase Introduction 
