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Training Services

Successful companies are those whose employees are prepared and responsive and who view change as an opportunity rather than a problem. WGD can provide your organization with packaged or customized training materials and training delivery in order to enhance your employee’s productivity and problem solving abilitities. We have in-house Adult Education expertise to ensure that the most up-to-date AE methods are reflected in our training services, which include Management Training, Effective Case Management, Managing Workplace Conflict, Coaching, Team Building and Curriculum Development. »

Management Training

Successful organizations prepare for the unique challenges of today and the future by equipping their managers – from front line supervisors to the senior management team– with the knowledge and skills that they need to keep pace with their counterparts and compete in the market place.

Each subject can be delivered as a separate training program or as a module within a program customized to meet your organization’s needs.

Our management training offerings include:

  • Leadership Skills
  • Managing Technology
  • Project Management
  • Stakeholder Management
  • Championing Change Advanced Facilitation
  • Problem Solving
  • Media Relations
  • Report Writing

Effective Case Management

WGD has helped a number of case –driven organizations such as Human Rights Commissions, Law Societies and other regulatory bodies realign their people, process and technology based on best practices and suitable technologies. We have developed and implemented a state-of-the-art software application for a number of clients. This extensive experience in the field of case management has allowed us to develop and offer the following training and facilitated brainstorming programs for case-driven organizations.

Our facilitated sessions and training programs can be customized to meet your requirements, but some ideas include:

  • It All Starts At Intake; The Case Management Food Chain
  • Our system Works for Us, Why Change It? - A Brainstorming Session for case-drive organizations contemplating or undergoing change
  • Best Practices in Case Management
  • Case Management in Regulatory Agencies

Managing Workplace Conflict

Conflict is an every day part of life and can have a devastating effect on productivity, teamwork, and the achievement of organizational goals. Resolution of conflict can lead to constructive improvement and enhance overall performance.

WGD resources have conducted hundreds of investigations and mediations and coached or trained all levels of staff in organizations ranging from the automotive industry to Community Agencies and government operations.

WGD can offer your organization:

  • Individual Coaching and Sensitivity Training
  • Workplace Harassment and Discrimination for Managers
  • Investigation Skills and Techniques
  • Interest Based Mediation Skills and Techniques
  • Conflict Resolution Skill Development for Managers and Front-Line Supervisors
  • Alternative Dispute Resolution Techniques

Coaching Services

Conflict is an every day part of life and can have a devastating effect on productivity, teamwork, and the achievement of organizational goals. Resolution of conflict can lead to constructive improvement and enhance overall performance.

WGD resources have conducted hundreds of investigations and mediations and coached or trained all levels of staff in organizations ranging from the automotive industry to Community Agencies and government operations.

WGD can offer your organization:

  • Management Coaching
  • Performance Coaching
  • Sensitivity and Diversity Coaching
  • Life Skills Coaching

Team-Building
Curriculum Development

Get the most out of your team. Banish team dysfunction and optimize results. Our team-building services include a range of offerings from one-day team building sessions to a comprehensive review of team dynamics, barriers and opportunities.

Each session is customized to your particular needs and the roles and responsibilities of participants.

We measure our team-building success by sustainable results!

Give us your training requirements and WGD will develop and deliver your training requirements, on your timetable at your site or ours. We have developed and delivered training programs in the following areas:

  • Desktop applications (We are also an IT Services and Solutions company!)
  • Management competencies
  • Workplace Discrimination and Harassment and Sensitivity Training
  • Case Management